Player aliceanne posted a message on 21/09 21:46 on the MadLotto Forum: can not play games anymore ... (contact details). Answer him on MadLotto and exchange with other players

That I have no doubt that it is only used to Confirm Prizes, but after the fifth time I update Account Details, I'm getting tired of it...

Otherwise, I think I'll contact customer service, as you said

Hello 🙋 it is

worth contacting Customer Service with details of the problem....
However, please be aware that after a while updating your contact details may become mandatory, otherwise you will no longer be able to access the games.
Please note that your postal address is only used "only" to Confirm you your Prizes!

The Web'.

so I don't know at all but I think mr webmaster will answer you very quickly good day