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Hello,
I replied last week to another message that asked the same question, that's why it seemed to me that it was not necessary to answer your request in addition, but basically to summarize you just have to take into account the fact that we are on holiday. As a result, we are currently understaffed, which increases the time required to process customer service and validate earnings. We apologize for this and thank you for your patience. And then, as the holidays are now almost over, everything will resume normally in a few days....
The Web'.
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